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Certification Services

Audit &
Certificate Services

Professional, rigorous, and transparent. Pando's audit and certification programme covers initial assessments, annual surveillance, and transaction certificates — all managed through a single digital platform.

Audit Types

Four types of audit to suit every need

Whether you're applying for the first time or maintaining an existing certificate, Pando has a programme designed for you.

Most Common

Initial On-site Audit

A qualified Pando auditor visits your facility to conduct a comprehensive initial assessment. Covers all relevant standard requirements including documentation, production processes, chemical management, and social compliance.

  • Full facility walkthrough and inspection
  • Document and record review
  • Staff interviews and awareness checks
  • Input/output mass balance verification
  • Non-conformance identification and reporting

Duration

1–3 days

Output

Initial Scope Certificate

Efficient

Remote Document Review

A thorough review of your management systems, policies, and supply chain documentation without an on-site visit. Ideal for low-risk operators or as a precursor to a physical audit.

  • Policy and procedure document analysis
  • Supply chain mapping review
  • Previous audit report assessment
  • Chemical inventory and approvals check
  • Written Q&A with your compliance team

Duration

3–5 business days

Output

Document Review Report

Required

Annual Surveillance Audit

Mandatory yearly audit to maintain your active certification. Ensures continued conformance with the standard and reviews any changes to your processes, products, or supply chain since the previous audit.

  • Review of changes since last audit
  • Updated mass balance calculation
  • Corrective action follow-up
  • New product / process assessment
  • Certificate renewal decision

Duration

0.5–2 days

Output

Renewed Scope Certificate

Premium

Unannounced Audit

An unscheduled site visit for organisations seeking the highest level of credibility. Demonstrates genuine commitment to compliance and is increasingly required by leading global fashion brands.

  • Surprise inspection — no advance notice
  • Real-world production conditions assessment
  • On-the-spot worker interviews
  • Immediate reporting within 5 business days
  • Enhanced trust signal for buyers

Duration

1 day

Output

Unannounced Audit Report + Certificate

Certificates

Types of certificates we issue

All Pando certificates are digitally issued, publicly verifiable, and linked to a real-time online registry.

Scope Certificate (SC)

Confirms that an organisation is certified to produce specific certified products. Issued per facility, valid for 12 months, and publicly verifiable on the Pando portal.

Transaction Certificate (TC)

Issued for each individual shipment of certified goods. Provides traceable proof that a specific batch of product meets the standard's requirements throughout the supply chain.

Group Certificate

Covers multiple sites within a corporate group under a single certification umbrella, ideal for organisations with numerous processing facilities.

Digital First

Every certificate is publicly verifiable in real time

Pando's digital certificate portal allows anyone — buyers, brands, auditors, or consumers — to verify the authenticity of a Scope or Transaction Certificate instantly. No more manual checks or paper-based fraud risk.

  • QR code on every certificate
  • Public registry searchable by company or cert number
  • Real-time status (active / suspended / expired)
  • Full audit trail and history
Pando Certificate2025 – 2026

Scope Certificate

Global Organic Textile Standard

GOTS 6.0

Active

Certified Organisation

EcoThread Manufacturing

Ho Chi Minh City, Vietnam

Cert #P-GOTS-2025-08471 · Issued by Pando

Process

From application to certified in six steps

Our streamlined process is designed to be as straightforward as possible, with clear timelines and dedicated support at every stage.

01

Application

Submit your application via our secure portal. Provide details about your organisation, facilities, products, and the standard(s) you wish to be certified against.

02

Feasibility Review

Our team reviews your application and carries out a preliminary assessment to confirm eligibility, identify potential risks, and plan the audit scope.

03

Audit Planning

We assign a qualified auditor with relevant expertise and agree on audit dates, documentation requirements, and facility access logistics.

04

Audit Execution

The audit is conducted on-site or remotely. Findings are documented, non-conformances (if any) are identified, and an audit report is prepared.

05

Corrective Actions

If non-conformances are found, you submit a corrective action plan. Minor NCs must be closed within 60 days; major NCs may require a follow-up audit.

06

Certificate Issuance

Once all requirements are met, your Scope Certificate is issued and published in the Pando public registry. Valid for 12 months with annual surveillance.

FAQ

Frequently asked questions

Q

How long does it take from application to certificate?

Typically 4–8 weeks for a standard initial certification, depending on audit scheduling, documentation readiness, and whether any non-conformances need to be resolved.

Q

What happens if non-conformances are found?

Minor non-conformances must be corrected within 60 days of the audit report. Major non-conformances may require a follow-up visit before certification can be granted.

Q

Are audits conducted in local languages?

Yes. Pando maintains a network of auditors across 38 countries who can conduct audits in local languages, ensuring accurate communication with your teams.

Q

Can I certify multiple sites at once?

Yes. We offer group certification for multi-site organisations, allowing all facilities to be assessed under a coordinated programme that reduces duplication and cost.

Q

How are transaction certificates issued?

TCs are generated through our digital portal at the point of sale for each shipment of certified goods. Buyers can verify TCs online in real time.

Q

What standards does Pando audit against?

We are accredited to certify against GOTS, OCS, RCS, GRS, CCS, OEKO-TEX® Standard 100, and the Better Cotton Initiative standard, among others.

Ready to get started?

Let's plan your audit

Contact our certification team to discuss your requirements, get a quote, and schedule your first audit.